How to Ride

Beginning July 1, 2026 SETHRA’s Rural Transportation will have a new phone number for scheduling rides.

423-549-0305

This change does not affect CUATS.

Please continue to call 423-478-1396 to schedule transportation or to request information regarding Fixed Routes.

Do you live in Hamilton County and need a ride? Call 423.949.2191 ext 149 or ext 169 to find out if we can help get you to your appointment.

You can also contact CARTA to find out if you are near one of the many routes that they offer: 423.629.1476
You may also qualify to ride with CARTA Care-a-van. Call them at 423.698.9038

McMinn County Fixed Routes

McMinn also has deviated fixed-routes that can be viewed here.

Hours of Operation

SETHRA transit operates Monday through Friday from 6 a.m. - 6 p.m. Buses do not operate on Saturdays, Sundays, New Year’s Day, MLK Holiday, Memorial Day, Juneteenth, Fourth of July, Labor Day, Veterans Day, Thanksgiving or Christmas Day.

Service Hours: 6 a.m. - 6 p.m. Local Time
Office Hours: 8 a.m. - 4:30 p.m. Local Time

Fares

  • In-County: $3.00 for the initial pickup and $1.00 for each additional stop

  • To Neighboring Counties: Please contact your local county office for pricing.

  • To Chattanooga: $10.00 each way

Reservations for transportation are scheduled as needed….possibly same day! Call your county for availability. In order to operate an efficient system and get all passengers to their destinations in a timely manner it is sometimes necessary to group passenger’s pick-up times by location. If this is necessary you will be informed.

Also, in order for us to operate the most efficient system possible we ask that you cancel your reservation as far in advance as possible if our services are not needed.

Please be ready 1 hour prior to your scheduled pick-up time in case the driver is ahead of schedule. The driver is allowed to wait for 5 minutes only at pick-up locations before proceeding to their next destination.

Tennessee's Rural Providers

  • Delta Human Resource Agency: 901.475.1460

  • Southwest Human Resource Agency: 731.989.5111 or 731.989.9606

  • Northwest Tennessee Human Resource Agency: 731.587.2903

  • South Central Tennessee Development District: 931.381.2040

  • Mid-Cumberland Human Resource Agency: 615.331.6033

  • Upper Cumberland Human Resource Agency: 931.528.1127 or 800.968.2472

  • Southeast Tennessee Human Resource Agency: 423.949.2191 or 800.852.6155

  • Hancock County Rural Transportation System: 423.733.2183

  • East Tennessee Human Resource Agency: 865.691.2551 x4263

  • First Tennessee Human Resource Agency (NET Trans): 423.461.8235